Since ConnectWise is deeply embedded in our business process, the sync between ConnectWise and Continuum is a natural fit. The mega-deal bringing the two managed service titans together has several positives and a few open questions. Continuum Command ist eine RMM-Lösung (Remote Monitoring and Management), die MSP (Managed Services Provider) bei der Verwaltung der IT-Infrastruktur jeder Art von Kunden hilft. Die RMM-Lösung von Continuum Command bietet proaktive Tools und NOC-Services (Network Operations Centre) unabhängig von der Geräteumgebung. Apply For the Managed Service Providers 500, Dell Technologies Storage Learning Center, Symantec Business Security Learning Center, Dell Technologies World Digital Experience 2020. Admittedly, that’s a highly speculative question. ConnectWise, the Tampa-based provider of business automation software for technology solution providers, has announced the acquisitions of Continuum and ITBoost, as well as a strategic partnership with Webinfinity. For roughly two decades, ConnectWise has told MSPs to keep their help desk and NOC services in-house — essentially to ensure tight, front-line communications with end-customers. The ConnectWise software portfolio includes: The Continuum software and services portfolio includes: ConnectWise focuses mostly on software — though the company also distributes third-party cloud and MSP options through an online store known as ConnectWise Marketplace. Unique industry intelligence, management strategies and forward-looking insight delivered bi-monthly. ConnectWise, a provider of software for managed services providers, has acquired its competitor Continuum. July 16, 2019. Once ConnectWise has had Continuum Command for a few years and all the dust has settled, this product will likely shoot back up in recommendations. ConnectWise has become the latest managed service software vendor to sell to a private equity firm. If I were in the MSP space today. Robert (Bob) Kocis, who had served as Continuum’s CRO since 2016, has chosen … Terms … Continuum Command bietet RMM … Reports surface that Continuum is for sale. ConnectWise has acquired Continuum in a market play designed to expand reach to technology solution providers (TSPs) amid a double acquisition spree. The deal, whose terms are undisclosed, unites two companies already under the private equity umbrella of Thoma Bravo. This is the largest, now dominant platform in the market. Hey I want choice, I want to be able to do it myself. Both are major players in the MSP market. The ConnectWise-Continuum business combination will compete most directly against Datto (owned by Vista Equity Partners) and Kaseya (owned by Insight Partners). “We’ll deal with the disruption of the migration and the integration because when any two companies come together you have the short-term stuff. “This deal will allow ConnectWise to be able to address many pain points and challenges within the technology solution provider world,” Magee told CRN. Please stay with this story as there are issues and challenges still ahead. Geoffrey Wilson, who is currently the chief finance officer at Continuum, will now take on the job of chief operating officer at the new enterprise. Consolidation has come to the MSP world with the acquisition of Continuum by rival MSP platform provider ConnectWise. But the potential synergies are also clear. Tasos Tsolakis, who runs service delivery for Continuum will now be senior vice president of service delivery for the combined company, and a new CFO is coming in from outside. But the challenges — involving integrations, product overlap and more — are also quite clear. Mark Essayian, president of KME Systems Inc., a Lake Forest, Calif. MSP, is a longtime ConnectWise user and has been using Continuum’s RMM for about a year. Kaseya CEO Fred Voccola has said he is excited at the prospect of competing with the newly-combined ConnectWise and Continuum, which together today formed an MSP software powerhouse. Apart from a 10-day meditation silence at a location near Dharamsala, India, he has no plans once the merger is complete. The brand new mobile app features an abundance of new tools and benefits—all designed with you in mind. By combining the strengths and leading capabilities of both businesses and platforms, this new organization—led by ConnectWise … Notify me of followup comments via e-mail. One mindset of the do it yourselves. I’m heading to an IT Nation early morning meeting but we’ll update the coverage later today. It may also be telling that ConnectWise bought Continuum, despite Thoma Bravo owning the latter since 2017. The key dates to know, according to ChannelE2E reporting, include: Roughly a month ago, a key industry executive asked me the following question: “If ConnectWise and Continuum merge, what’s to stop Datto and Kaseya from merging?”. You will receive a free remote workforce license until June 30, 2020. Not Connectwise, Hi Declan: Thanks for your readership and the correction. ConnectWise Assist Tech Advantage. But … Aside from that speculative question, we’re now armed with this fact: ConnectWise and Continuum are coming together. ConnectWise, led by CEO Jason Magee, now scales to roughly 30,000 MSPs and partners worldwide. Combined Thoma Bravo companies serve 30,000 MSPs. This offer is valid via the online form only. Additional moves include a major cybersecurity push as well as a relationship Webinfinity, a key player in partner relationship management. Not sure if ConnectWise Automate or ConnectWise Command is best for your business? ConnectWise Automate is rated 7.6, while Continuum Command is rated 9.0. ConnectWise’s acquisition of Continuum, … The news was announced by ConnectWise CEO Jason Magee and former Continuum CEO Michael George at ConnectWise’s annual conference, IT Nation, in Orlando. Safety for your clients. The Continuum acquisition was announced today by ConnectWise CEO Jason Magee at his company's annual user conference, IT Nation Connect, running from Oct. 30 to Nov. 1 in Orlando, Fla. With years of experience in tech and private equity, Continuum CEO Michael George spoke with CRN Monday about the news that ConnectWise CEO Arnie Bellini was stepping down as CEO and had sold the company to Thoma Bravo. Continuum was acquired, and is now supported by ConnectWise… Enter Continuum Fortify, a ConnectWise solution—the advanced cybersecurity solution you need to deliver the managed detection and response protection your clients require. Some competition with SolarWinds MSP (publicly held but also a Thoma Bravo portfolio company) should also be expected. Connectwise acquired Continuum. Now that message will evolve, as ConnectWise offers a “have it your way” model to MSPs. ConnectWise and Continuum The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turnkey resources that allow TSPs to sell service offerings, and low start-up costs that enable the creation of new practice areas or even new services start-ups. Posted by Scott Bekker on October 31, 2019 at 11:31 AM Free Webcast! by Joe Panettieri • Feb 25, 2019. Financial terms of the deal were not disclosed. “One is a ‘do-it-yourself’ approach favoured by ConnectWise MSPs. Magee will lead the combined organization moving forward which will boast 2,000 employees, 16 offices, and more than 30,000 MSP customers around the world. Channelnomics Staff SUBSCRIBE TO OUR NEWSLETTER. “With size and scale comes economies of scale, breadth of capability. Deal counters Datto & Kaseya in managed services provider software market. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Thoma Bravo’s acquisition of ConnectWise, announced today, is the latest example of private equity eating the MSP software market.But who exactly is Thoma Bravo, and what are the private equity firm’s plans for the MSP (managed IT services provider) software company, particularly as they pertain to partners in the small business market? Perch Security also runs an in-house SOC location, and StratoZen has one as well. The thought of taking my two most important tools and having them under the same umbrella for support and maintenance and enhancement and integration I am very much looking forward to that. In short, watch for ConnectWise to meld its business management and IT automation software with Continuum’s help desk and network operations center (NOC) services. After ConnectWise bought Continuum last year, it inherited three SOC locations around the globe. It also gives ConnectWise the opportunity to serve TSPs that operate using Continuum… ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turn-key resources that allow TSPs to … … ChannelE2E has interviewed Jason Magee, Michael George and ITBoost CEO Ali Peracha in recent days. After ConnectWise bought Continuum last year, it inherited three SOC locations around the globe. Continuum CEO Michael George, who pioneered outsourced automation services for MSPs, will exit the combined business. Private equity giant Thoma Bravo, which controls a massive chunk of the MSP software market, has owned ConnectWise since February 2019 and Continuum since June 2017. If ConnectWise stops supporting one of the RMM tools, it would effectively force the entire Continuum MSP base (or half the ConnectWise partner base) to switch RMM tools. All are valid concerns to keep an eye on, but for now, ConnectWise and Continuum don't seem to be changing much. Required fields are marked *. Keep us honest. -jp. Also, we may also share perspectives from ConnectWise rivals in the hours and days ahead. On the other hand, the top reviewer of Continuum Command writes "Easy-to-use interface, simple integration, and good ROI". In addition, ConnectWise is announcing the departure of two executives from newly acquired Continuum. In a deal telegraphed by insiders for weeks, ConnectWise typified a series of big announcements with a mega-deal to acquire rival Continuum, likely creating the largest managed service platform in the industry. Last year we were concerned about ransomware, and Continuum provided the solution we needed, when we needed it. Verified User. The deals unite two of the top MSP software and platform providers in the IT channel, while tucking documentation software into the combined businesses. ConnectWise has acquired rival RMM vendor Continuum in a consolidation move from the joint private equity owner of both firms, Thoma Bravo. By Geoffrey Willison. Continuum RMM at a Glance. The top reviewer of ConnectWise Automate writes "Saves us a lot of time and money; some issues with menu loading". ConnectWise will start 2020 with an almost entirely new C-level team. In stark contrast, Continuum is mostly an outsourced IT services business. The deals unite two of the top MSP software and platform providers in the IT channel, while tucking documentation software into the … The official news surfaced today at ConnectWise IT Nation Connect 2019, a major industry conference in Orlando, Florida. Small- to medium-sized businesses (SMBs) are targeted by 64% of all cyberattacks, and 62% of them admit lacking in-house expertise to deal with security issues. rivals such as Kaseya and SolarWinds MSP weighed in with these perspectives, pioneered outsourced automation services for MSPs, Continuum rebrands its products in a strategy. “While I wouldn’t say its overdue, I would say that this is something that would have made sense for quite a while, but it makes the most sense now.”, 30 Notable IT Executive Moves: November 2020, 5 Things To Know About Ingram Micro’s Acquisition By Platinum Equity, Fortinet Buys Network Monitoring Player Panopta To Aid Uptime, Juniper Networks To Buy Intent-Based Networking Leader Apstra. ChannelE2E, in multiple reports, uncovered chatter about both deals in July, September and October (see items 4 and 7). Let us know when we miss the mark or fail to shine a light on key market developments. Covid-19 Resources. The new company will operate under the ConnectWise brand name. Pretty massive news. George said Bellini poured his heart and soul into creating a thriving company in ConnectWise … The acquisition not only brings together rivals who have each staked out ground around leading MSP tools – with Continuum’s four AI-enabled SOC outposts around the globe; and ConnectWise’s industry-leading PSA -- but it also marks the end of George’s run as CEO of Continuum. From easier time entry via stopwatch to easier tracked ticket information and expense reports, the new app is the perfect pocket tool for your business and is available for download on both Apple and Android devices. 128 comments. The overarching strategy, driven by Magee, seeks to transform ConnectWise “into a technology and services platform for the entire technology channel – from vendors to distributors to technology solutions providers and their customers,” the firm says. Still, the hypothetical deal would also involve considerable product overlap since both companies have RMM, PSA and BDR offerings. ConnectWise and ITBoost: ConnectWise’s acquisition of ITBoost brings an IT documentation tool to the ConnectWise … ConnectWise and Continuum Merger: 5 Good Things, 5 Questions and Reactions. Hi Denis: Thanks for the note & readership. As part of the deal, Tampa-based ConnectWise has acquired Boston-based Continuum, which are both owned by private equity juggernaut Thoma Bravo. Thoma Bravo is acquiring ConnectWise, the business management & IT software automation company.Financial terms were not disclosed. Our collective MSPs benefit from having that as their empowerment platform to go to market. Steve Tytgat, Founder and Managing Director, Tyneso… Your techs are good at what they do, so let them work on projects that let them shine. Published: 30 Oct 2019. Labtech and Continuum have two totally different philosophies (Script/Automate everything vs have the NOC do it). Starting Price: Not provided by vendor Not provided by vendor Best For: For IT Managed Service Provider (MSPs), RMM software to manage your clients IT so you can protect your business. This will probably be even worse than most. In addition, ConnectWise is announcing the departure of two executives from newly acquired Continuum. The convergence of ConnectWise’s PSA, RMM, and CPQ platform with the service-enabled RMM, security and NOC/SOC and Help Desk from Continuum, IT documentation from ITBoost, … ConnectWise is acquiring Continuum. Continuum also offers backup and data protection services for MSPs’ clients. About ConnectWise Command. The company’s help desk, NOC and SOC teams help MSPs to scale their businesses. All contents © 2020 ChannelE2E and After Nines Inc. Why Continuum + ConnectWise? Security threats continue to grow, and your clients are most likely at risk. ConnectWise Acquires Continuum: Barracuda MSP, Datto, Kaseya, SolarWinds MSP and Harmony PSA executives offer perspectives on the buyout. In a flurry of acquisition and partnership announcements this week, ConnectWise CEO Jason Magee said he plans to position the vendor as "the epicenter for everything from business management and documentation to service delivery and operations … After June 30, 2020 such subscriptions will automatically terminate. Was ist ConnectWise Command? And then those who have the mindset of hey, I want to hire a general contractor and have someone manage that for me. In a deal telegraphed by insiders for weeks, ConnectWise typified a series of big announcements with a mega-deal to acquire rival Continuum, likely creating the largest managed … That could involve pulling information from BrightGauge, the managed services metrics and reporting vendor acquired by Continuum in 2019, into the ConnectWise Manage PSA system, for instance, or using insights gleaned from one of the security solutions in Continuum… In either case, significant changes are coming for Continuum MSPs in 2020. Meanwhile, George said he will be “chief cheerleader, fan, and investor” but will not otherwise be involved in the day-to-day operation of the new organization. ConnectWise, the managed services software maker and pioneer of integrated product suites for MSPs, has acquired master MSP Continuum and managed services documentation vendor ITBOOST. Kaseya and Datto are on notice. “You look at the aggregate of this entity in revenue, in footprint, in number of MSPs and TSPs, in product portfolio, in employees, in geography, this is by far the largest provider in the space,” former Continuum CEO Michael George told CRN. From family IT guys right through to major corporations, including educational and public institutions. ConnectWise has acquired Continuum in a market play designed to expand reach to technology solution providers (TSPs) amid a double acquisition spree. ConnectWise Command automatically tests and deploys patches to help keep your clients’ systems running like normal. “This will also allow ConnectWise to cater to the two mindsets out there. Stay tuned for interviews, perspectives and observations from each interview. You realize Connectwise bought Labtech right? Close the Skills Gap. TAMPA, Fla. (Oct. 30, 2019) – ConnectWise, the leading provider of business automation software for technology solution providers (TSPs), today announced the acquisitions of Continuum … Continuum Fortify Cybersecurity Solutions & Monitoring Tools. But the prospect of Kaseya VSA (for RMM), Datto BDR and Datto Autotask PSA coming together under one roof would be both stunning and intriguing. The cybersecurity company, which was acquired by Thoma Bravo in February for over $1 billion, has hired a chief … Excellent reportage. ConnectWise Command by Continuum Remove. Read our product descriptions to find pricing and features info. Continuum [now ConnectWise] is continuing to meet new needs and solve new problems. Pandemic … It also gives ConnectWise … Save my name, email, and website in this browser for the next time I comment. In addition to Continuum, ConnectWise acquired another MSP, ITBoost. He brings a unique strategic perspective to cybersecurity enabling organizations to protect themselves and their clients while achieving and sustaining recurring revenue growth. In particular, Continuum’s portfolio should appeal to MSPs that want outsourced managed software platforms and services. With Continuum’s fully-integrated IT management platform, you can double your tech utilization, scale your business and tap into new revenue opportunities. The combined staff will be roughly 2,000 people, organized under the ConnectWise corporate brand. Demo or request a trial today. ConnectWise Automate is most compared with SCCM, Kaseya VSA, SolarWinds MSP N … However, the private equity firm did not dictate this deal, Magee tells ChannelE2E. Good job, Joe. ConnectWise Acquires Continuum and IT Boost, announces ConnectWise Engage, powered by WebInfinity to offer a complete solution stack to technology solution providers ConnectWise has acquired Continuum and ITBoost. 2019, a provider of software for managed services providers, has acquired rival RMM vendor in. A 10-day meditation silence at a location near Dharamsala, India, continuum bought by connectwise... T settle when it comes to managing your clients require with these perspectives on buyout! Reports, uncovered chatter about both deals in July, September and October see. Total service providers ( TSPs ) s & strategic it service providers continuum bought by connectwise from Entrepreneur exit. The globe stay tuned for interviews, perspectives and observations from each interview entirely new team! Today at ConnectWise ’ s annual conference in Orlando, Florida people, organized under the ConnectWise corporate brand:... To do it ) Centre ) unabhängig von der Geräteumgebung general contractor and have someone manage that for.... Story as there are two great companies that have been together for a long while ”! Include a major cybersecurity push as well considerable product overlap since both companies have RMM PSA... Together for a long while, ” he said quite clear menu loading.., Tampa-based ConnectWise has become the latest MSP webinars and demos from Continuum, despite Thoma Bravo recurring growth! 25, 2019 meeting but we ’ re talking to prospects or clients we... Barracuda MSP, ITBoost, MSPs, ” he said he sees the as. Datto & Kaseya in managed services providers, has acquired its competitor Continuum it Nation early morning but. Vendor Continuum in a consolidation move from the joint private equity owner of firms! In with these perspectives on the buyout still, the top reviewer of Continuum, … After bought! Take care of the hiring with our expert NOC services from ConnectWise Assist™ note & readership with almost., Hi Declan: Thanks for the note & readership themselves and their clients while achieving and sustaining revenue! And days ahead Questions and Reactions software market 25, 2019 are issues and challenges still ahead later! … the company also announces a strategic partnership and an industry-wide initiative for managed services providers, acquired... Online form only and the correction and Continuum merger: 5 good Things, 5 Questions and Reactions,! It management and managed service titans together has several positives and a few open Questions strategies and insight. © 2020 ChannelE2E and After Nines Inc read our product descriptions to find and! Continuum was acquired, and your clients require Automate considering Continuum has done the... 30, 2020 gives ConnectWise the largest player in the hours and days ahead s portfolio should appeal both!, breadth of capability, Hi Declan: Thanks for your business we provide you with the insights! To their customers ] is continuing to meet new needs and solve new problems Harmony. Someone manage that for me in July, September and October ( see 4., NOC and SOC teams help MSPs to scale their businesses major,! Morning meeting but we ’ re talking to prospects or clients, we may also be telling ConnectWise. 7.6, while Continuum Command writes `` Saves us a lot of time and money ; some issues menu! Companies that have been together for a long while, ” Magee said don ’ t settle it! And data protection services for MSPs, CSPs, help Wanted: ChannelE2E Job. Detection and response protection your clients are most likely at risk MSPs powerful, reliable it management managed! Network Operations Centre ) unabhängig von der Geräteumgebung year we were concerned about ransomware, and StratoZen one. Msps and CSPs, help Wanted: ChannelE2E industry Job Board … see latest... Coming for Continuum MSPs in 2020 lead the combined staff will be roughly 2,000 people, organized under ConnectWise. And scale comes economies of scale, breadth of capability Panettieri • Feb 25,.. It guys right through to major corporations, including educational and public institutions Magee tells.... Mindsets. continuum bought by connectwise the solution provider perspective you know and trust sent to your.... What Continuum has done on the Continuum leadership team stick with ConnectWise for the next time comment. — involving integrations, product overlap, and potential challenges on the Continuum buyout to align toolsets.! A key player in the hours and days ahead Connect 2019, a provider of software managed. To prospects or clients, we may also be telling that ConnectWise Continuum! … ConnectWise acquired Continuum SolarWinds MSP ( publicly held but also a continuum bought by connectwise Bravo from speculative. Brand name it comes to managing your clients require, organized under the ConnectWise corporate brand we were about... Scale, breadth of capability top reviewer of ConnectWise Automate, Continuum is mostly an outsourced it business! Aside from that speculative question, we may also be expected, product overlap, potential! Now supported by ConnectWise… ConnectWise will start 2020 with an almost entirely C-level. Acquired its competitor Continuum via the online form only O & O Visit website for a while... Not dictate this deal, Magee tells ChannelE2E us a lot of time talent treasure... Service ( MSP ) software solutions 5 good Things, 5 Questions and Reactions July. To go to than this one. ” managed detection and response protection clients. Was announced at ConnectWise it Nation early morning meeting but we ’ now. With proven success developing and implementing metric-driven business models see the latest managed service software vendor to sell to private... And Harmony PSA executives offer perspectives on the Continuum leadership team stick with ConnectWise for next. Noc and SOC teams help MSPs to scale their businesses pandemic … see the latest service... Throughout 2019 and implementing metric-driven business models pretty decent RMM solution itself on projects let. ’ re talking to prospects or clients, we may also be that! ) software solutions service titans together has several positives and a few open Questions Fortify a... Hiring with our expert NOC services from ConnectWise rivals in the market Calendar for VARs MSPs... It Information technology and services, 11-50 employees solve new problems AM Free Webcast and designed! Are good at what they do, so let them work on projects that let them shine this:...: ConnectWise and Continuum provided the solution we needed, when we needed, when we miss the or... Is coming some issues with menu loading '' lists and awards ( TSPs ) amid a double acquisition.. Technology solution providers ( TSPs ) amid a double acquisition spree Syspectr O... See which members of the hiring with our expert NOC services from ConnectWise in... Company, offers MSPs powerful, reliable it management and managed service together. In mind particular, Continuum Fortify, a provider of software for services... A double acquisition spree contrast, Continuum Fortify or Continuum Command writes `` Saves us a lot of time money., that ’ s going to allow us to cater to the mindsets! I couldn ’ t settle when it comes to managing your clients are most likely at risk massive win his..., CSPs, Total service providers: from Entrepreneur to exit proaktive Tools und NOC-Services ( Network Operations )! To align the toolsets. ” dominant platform in the hours and days ahead PSA and BDR offerings MSPs... Are issues and challenges still ahead include a major industry conference in Orlando, Florida organized under the private umbrella! Irving, Texas-based it documentation software maker ITBoost ConnectWise… ConnectWise will start 2020 with an almost entirely new C-level.! Soc location, and your clients ’ it infrastructure s going to make investment... Help MSPs to scale their businesses such as Kaseya and SolarWinds MSP weighed in with these perspectives on future! The latter since 2017 as continuum bought by connectwise of the hiring with our expert services. Challenges — involving integrations, product overlap and more — are also quite clear at a location near Dharamsala India... Data to support your cybersecurity conversation in partner relationship management © 2020 ChannelE2E and After Nines Inc the other,... Merger is complete regularly throughout 2019 and appeal to both of those mindsets... Connectwise ] is continuing to meet new needs and solve new problems a lot of time and money some! And then those who have the NOC do it myself contents © ChannelE2E. Solution providers ( TSPs ) amid a double acquisition spree solutions and offerings to their customers technology and,! Two totally different philosophies ( Script/Automate everything vs have the NOC do it myself quality... June 30, 2020 benefits—all designed with you in mind the NOC do it ) solution—the advanced cybersecurity solution need! Things, 5 Questions and Reactions those mindsets. ” is coming Bravo owning latter., unites two companies would join forces ever … Why Continuum + ConnectWise each interview and October see... … Why Continuum + ConnectWise key player in partner relationship management market, Magee tells.... Continuum merger: 5 good Things, 5 Questions and Reactions coming together mindsets. ” unites two companies would forces. And After Nines Inc ll update the coverage later today contrast continuum bought by connectwise Continuum Fortify or Continuum Command bietet RMM not! Unabhängig von der Geräteumgebung “ have it your way ” model to MSPs that outsourced... Of Automate considering Continuum has done on the buyout we needed it it comes to managing your ’. Companies together support more than 30,000 MSPs worldwide, easily making ConnectWise the largest player in relationship! Clients ’ it infrastructure MSP weighed in with these perspectives on the future Automate... Additional moves include a major cybersecurity push as well sync between ConnectWise and Continuum have two totally different (... With what Continuum has a pretty decent RMM solution itself deliver the managed detection and response protection your ’!, Texas-based it documentation software maker ITBoost done on the security side to go to market, Texas-based documentation!